Below is an email Mark (a epilot user) sent to epilot.com regarding payments. The first email is the one he sent to them and the second is their reply. Thanks Mark
-----Original Message----- From: Customer Service [mailto:xxx] Sent: Friday, January 25, 2002 1:52 AM To: CustomerService Subject: MC-CS: A new year.....maybe?? Date: 1/25/2002 This email was sent through the ePilot Web Site User Information Username: xxxxxx Real Name: Mark Alter Email Address: xxxxxxx Message: A new year.....maybe?? So, Another year is over, and another is upon us. A whole lot has changed since the beginning of September when you changed your payment structure policies. Many promises have been made, and hopefully one day will be kept. What is the likelyhood that cheques will ever catch up to he monies owed in my account? MArk. ------------------------------- Subject: Your Request For Help- MC-CS: A new year.....maybe?? Date: Fri, 25 Jan 2002 16:47:16 -0800 From: "CustomerService" CustomerService@eLiberation.com Sender: "Richard Carter" rcarter@eLiberation.com To: "Customer Service" xxx Dear ePilot user, We have received your inquiry regarding payment for your ePilot user account. We review all accounts prior to payment, to ensure that users comply with our Terms of Service. Unfortunately, we have found your account to be in violation of those terms. Under ePilot.com's terms of service, any suspicion of inappropriate use by a member will result in the termination of his or her account. Any accumulated earnings at the time of account cancellation will be revoked For the protection of our advertisers and legitimate members, we are unable to be flexible in the enforcement of these terms of service. We apologize for the delay in responding to you, and we appreciate your understanding in this matter. Thank You, The Customer Service Team customerservice@eliberation.com