memolink

[mammajigglypuff]

Has anyone be paid? I have been waiting 2 months and they still have'nt even processed my request.

[muppetk]

But it took bloody forever. I checked the Memolink FAQs, it said they're having delays and it may take up to 3mos to process the requests. (grr) So at 3 mos & 1 day, I immediately sent an email to their customer service. They got back to me relatively quickly, they were quite nice & apologetic, and started the processing.

Then I waited some more. Then I checked the FAQ again. It said I might have to wait 4-6 (or 6-8, can't remember) weeks until the processed reward arrived. So I did the same thing again. I waited, and as soon as the time ran out, I emailed them again, got another nice, apologetic email, and recieved my reward within a week. Still, overall time was like 5 months. That seems kind of sketchy to me. I've decided that any future online shopping I do will go through either MyPoints.com or Creation Rewards. Mypoints has always paid me within a month, without hassle, and often within a week. And I've heard CR is similarly fast.

But honestly, 5 months??? It seems kind of unreasonable. So with patience and perserverance, you'll probably be rewarded, but it'll take a while.

- K

[crazydiana]

i have one request that i made over a year ago and have gotten back to them repeatedly on i don't think they intened to payi t because they have now dropped the reward i ws asking for
They have always responded with i will have to wait
i would settle for my points being returned to my account so i could choose another reward

[mammajigglypuff]

Thanks. I've been waiting since Oct.
Sent them e-mails still waiting to here back.

[chowming]

How long must you wait for your reward from memolink? My request was for a $50 gift card on 9-11-01. I FINALLY received it 2 days ago. I kept bugging the heck out of them. But was it worth all the hassle.? Not sure. Have points I can redeem again, but don't know if I want to wait another 16 months.

[mammajigglypuff]

Thanks, I'm going to keep e-mailing them until I get my G.C.

[ppe1952]

You.ve only been waitng 2 months. i have been waiting since august. looks like i will have to start bugging them if that is what it takes to get results.

[mammajigglypuff]

thanks

[mammajigglypuff]

I recieved this e-mail from memolink on 1/27 let's see what happends.


Thank you for your email, and I'm glad you
brought this to our attention.
I'm not sure why your order wasn't filled
recently, but it should have been filled already. I
have filled your order for you and it will be
processed and mailed within the next 4 weeks. Thank you
for your patience while we catch up with older
orders!


Sincerely,
Henry W. Bullis
Member Support
Memolink, Inc.

[shar0nb]

They paid me the $10 Amazon GC that I requested in October 2001 yesterday. I pestered them with emails every few months and got autoresponder-type messages then apologies from Henry Bullis for not having processed my request sooner.

At the beginning of January, I warned them that if I didn't get my GC within 30 days, I would file a complaint with the BBB. Sure enough, I got it 29 days later.

They still owe me for a Target GC that I requested in August, though. I think I may give them another month then mention the BBB again.

[mammajigglypuff]

Thanks,
I'm waiting to see if I get my GC in four weeks if I don't I'm going use the BBB route.

[ppe1952]

i sent them an email and they said they would have my reward tome by the end of march. we shall see. I have knda goven up hope of seeing my $15 webbie.